1.
Wear a smile: a smile is like a
protective cloak that shields your true personality and present mood. It is
appreciated by everyone and humans built to respond to warmness, naturally open
their hearts and arms to anyone wearing a smile.
2.
Do a characteristic confident walk:
one of the ways you describe people is using the way they walk and a walk tells
a lot about your personality and degree of confidence. Walking with shrugged
shoulders and head low or hung on one side could be very unattractive and
exemplifies a weak personality. Make an entrance with your every step,
calculated timed landing, soft but strong. I like to call it the executive walk.
3.
Have a first liner or last liner:
this is a punch line that glues memories of you to the hearts and minds of
those you meet. It could be simple e.g. hello everyone, stay healthy, keep hope
alive, one love or like pastors would say ‘peace be unto this house’, I love to
say ‘Paul is leaving the building’.
4.
Share a compliment: even the
toughest of people in the world want to be appreciated either for their looks,
dressing, smile, achievement, ability, style, taste and so on. Sharing a
compliment helps initiate a soft landing and a healthy.
5.
Offer assistance if necessary: Human
beings are reciprocating beings. They love to give back when assisted in some
way. When you make my problem your problem, you become more than a visitor or acquaintance
in my world. It shows you care and are concerned with my business and your
business becomes my concern.
6.
Study the mood: As you make your
entrance, make eye contacts, wear a smile, take gentle confident steps and
watch the responses that follow. It’s easy to detect a tensed environment or
individual. This would help your approach to situations.
7.
Have a listening ear: Listen to understand i.e.
Know what’s beneath the stand. When you listen and not just hear, you detect
stress signals, negativities, excitement, doubts, skepticism, intelligence, and
so on. People say you don’t get heard by listening all the time but I say
contrary, the best way to get heard is by listening. Because after listening,
you just know what and what not to say.
8.
Learn to lighten the mood: People
appreciate comedians not because they are genius but simply because they
possess the ability to ease tension. A kind word or statement to show concern
works wonders e.g. you need a vacation, can I get anything, please don’t work
yourself to death, can I buy you lunch, get some air, let’s take a walk etc.
9.
Assume the critic a concerned view:
critics are two sided; positive and healthy and negative plus unhealthy. But whatever
the case they are meant to help you improve, get better and if not just ignore
politely.
10.
Flow away with encouragement: one
key source of motivation is encouragement. It’s like pouring cold water on you
head on a sunny day. It’s refreshing, energizing, and restoring. You want
better results! Pour some cold water on that hot head.
11.
Don’t take long phone calls: Every
minute spent with people is important and they create a lasting impression (save
it for later). The person on the other side or the client is more important if
you would sacrifice time with me for him or her. It most times blots the
previous good impressions and intentions. It gives your converser time to think
and re-evaluate your business relationship or relationship.
12.
Have a sense of humor: learn to see
the fun in work and life. Smile or laugh at jokes, a little mischief here and
there, punk someone, remember you are not a stone. It makes people comfortable
around you and makes you easier to work with.
These points cut across every sphere of life.
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